What our customers say...

Montage of people benefitting from tech help

Welcome to our testimonials page, where real people share their experiences with our Helpful Books designed to demystify and master technology. These customers were happy to share their first hand accounts of how our resources have empowered users to conquer computer, smartphone, and tablet challenges.

 " As an ex-headteacher I know a good teacher when I see one. Your books, in a word, are “outstanding”!"
Harry Roberts

" Your service is unbelievably fast. Very pleasant people answering the phone & the books are just what I've always wanted! Thank You." 
Jill Dale

" To those of us born long before the technological age it has been a challenge, but persistence seems to have reaped its rewards, and will be greatly enhanced with your help. I am excited to be a member of your Tech Inner Circle, and look forward to enjoying its benefits. "
Kathleen Dick

" I have finished the Windows 10 course and had to write and say thank you so much, I found it very helpful and the little videos on each lesson made it quite easy to follow. I will go back to some of the lessons again as each time I watch them I take something new from them and that's the best part, to be able to refer back to the course. I have downloaded my Certificate and yes I'm going to frame it, something to impress my techie son-in-law with (don't have to ask him for help these days). "
Liz Cleary

" Thank you for sending the books so quickly. They look marvellously clear and helpful and I can't wait to get started." 
Carole Aston

" I received my books yesterday and after three hours I've learnt more about my computer than the last five weeks I've had it. Thank you, and I would certainly recommend your books." 
G Vann

" Posted order with cheque on Tuesday, tablet arrived this morning. Instruction book very clear and I had set up the tablet by lunchtime. Thank you for excellent service and impressive tablet. "
Peter Robins

" I have found your Smartphones Made Simple course a great help. The course is well presented with a mixture of text and video footage, so you can see how to carry out things on your smartphone. I've found out more in 5 minutes of watching your videos than I ever did using trial and error method. Thank you for your help. "

" I have become a fan of your aptly named company's books, they are written in an easily understood format not too technical so as to be offputting to novices and altogether very, very useful." 
Michael Dengate

" Grateful thanks for your superb books Computers One Step at a Time and The Internet One Step at a Time. As an elderly newcomer to the world of computing I would be lost without them – better than any other publications I have seen for the beginner." 
Peter Allen

" Out of all the computer books I purchased over the years I find that yours are the most simple straightforward advice books I have ever had. It is my pleasure to use them and has given me great experience with my computer." 
Laurie Lord

" Please thank your staff for the very efficient processing of my order of your new tablet. I ordered it on Thursday afternoon and received it in Friday's am post. I was up and running Friday pm thanks to the enclosed book. The tea bag made an excellent cuppa.  Thanks to all. "
Dennis Basnett

" Thank you for the books which are absolutely brilliant. To read something that doesn't assume one understands all the technical jargon without coming across as patronising is fantastic." 
C M Middleton

" Your books have been enormously helpful to this senior lady. I am beginning to enjoy rather than be frightened of the computer – many thanks." 
Maureen Leighton

" Absolutely crystal clear." 
Sheila Saunders

" I think they're brilliant... They really are in plain english not gobbledegook" 
Edna Osman

" My husband and I are delighted with the books – we have had a PC for several years but have never managed to come to grips with it! My husband manages better than I do but gets very frustrated. However we find your books very clear and helpful." 
J Golding

"I was delighted to sign up to your "smartphones made simple" course, which I have almost completed. A lot of the fog has now lifted and all I have to do now is remember it all - not easy as old age does have drawbacks! Having it all explained in a clam, logical and straightforward manner by two lovely young ladies was just what I needed. So many thanks to you both."

" I think your books are excellent and models of clarity." 
Trevor Crawford

" At last a book written for “computer illiterate idiots” like me. Most of the computer books I have looked up have so much jargon in them that one has to be a computer expert to understand it all and at the age of 70 I need things to be simply explained." 
M Monk

" The books are the best of their type that I have ever seen." 
A Stanway

" Within an hour I realised that this was going to be the aid that I wanted." 
Gordon Mathie

" Am very impressed by their “keeping to the point” - other books seem to stray!" 
C H W Edmonds

" As a more or less novice it was easy to read and I was able to apply what I read." 
Joan Phillips

" Thank you ,the books are very helpful. I've learnt more in one day than I have in six months with other books." 
David Williams