Oops we're having some problems...

... and we're working as hard as we can to get things back up and running. 

You can still call us on 01229 777606, email us at queries@helpfulbooks.co.uk to join the Inner Circle.

Computer, Tablet & Smartphone Help – Questions answered, how-to videos and free ebooks

(includes help for laptops, iPads, tablets, smartphones and using the internet)

Hello
Picture this – has anything like this ever happened to you:
You’re using your PC and need to (say) check your anti-virus settings. You know how important that is, to keep your PC protected. But you don’t know how… and when you try to work it out, it drives you mad.

Or maybe you want to get rid of an unwanted app on your tablet or smartphone and it won’t go. Or you want to print something out – and it’s not playing ball, whether it’s on a computer, laptop or tablet. Or…

Whatever it is – it’s frustrating!

But for a small group of people, it’s very different:
They’re protected from the frustration and worry.

For example, if you were part of this small group of people, and you got stuck, here’s all you’d do:

You go onto a special webpage that most people don’t even know exists (and only an even smaller number of people have access to).

If you haven’t visited it recently, you type in your special password (that we email to you every month). If you’ve recently been on it, it’ll remember you and you won’t need to type it in again.

You type “WhatsApp” (or whatever it is you’re struggling with) into the search box on the page… and voilà. You get an article called “What is WhatsApp?” which takes you through exactly what it is and how to use it – step by step in plain English.

Of course, there might not always be an article. Sometimes there’ll be a video…  or sometimes even a complete ebook, free for you to access but not available to the general public.

But what if there’s something in the article you don’t understand or aren’t sure about… or something else you’re having trouble with?

Well, again, once you’re in this select group of people – the “Inner Circle” – it’s easy…

On the same special website, you click on the button marked “The Clubroom”. Type in the question that’s niggling you. Any other member of the Inner Circle can answer it if they like – or you can wait until one of the three of us here who help with the Inner Circle check it later that day (or the next working day). We’ll give you a simple answer in plain English.

And if you have more questions or annoying problems with your computer, laptop, iPad, smartphone or whatever after that, just ask about them too. Or even if you have questions about other technological kit – we can usually help with them too.

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https://pay.helpfulbooks.co.uk/IC_Part1.php 

We're really sorry we can't bring you the full details right now, but if you want to join the Inner Circle to see for yourself, you can email or call us with the details below. We're working as hard as we can to get everything back up and running. Meanwhile, if you have any questions or would like to join,
please call us on 01229 777606 or email us at queries@helpfulbooks.co.uk

Many thanks,
The Helpful Book Company